Functions/Programmes Selected by Pressing the Function Keys for 3 Seconds

• Child Lock

Use Child Lock function to prevent children from tampering with the machine. Thus you can avoid any changes in a running programme.

NOTICE

notice

You can switch on and off the machine with On / Off button when the Child Lock is active. When you switch on the machine again, programme will resume from where it has stopped.

If you press buttons while child lock is enabled, an audible warning will be heard, Child Lock symbol will flash and “CL” will be displayed on the information screen. If you press the buttons repeatedly, the product will switch to silent mode for a while.

To activate the child lock:

Press and hold the Child lock button for 3 seconds. When the countdown “3-2-1-On” on the display comes to an end, the child lock symbol will switch from half-lit to fully-lit, indicating that it is enabled. When this notification is displayed, stop pressing the child lock button.

To deactivate the child lock:

Press and hold the Child lock button for 3 seconds. When the countdown “3-2-1- OFF” on the display comes to an end, the child lock symbol will switch from fully-lit to half-lit, indicating that it is enabled.

• Wireless Connection

You can match your machine and your smart devices with the wireless connection. This way, you can use your smart device to get information about your machine and control it.

To activate wireless connection:

Press and hold Remote Control button for 3 seconds. After countdown “3-2-1” on the display ends, “On” symbol appears. When this notification is displayed stop pressing the remote control button. The wireless connection icon blinks when the product is connecting the internet. If connection is successful, icon will remain on.

To deactivate wireless connection:

Press and hold Remote Control button for 3 seconds. Countdown “3-2-1” will be displayed, and then “Off” symbol will appear on the display.

NOTICE

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To be able to enable wireless connection, machine setup should be completed through HomeWhiz application. After setup, wireless connection will be enabled automatically if you press ”Remote Control” button.

• Support Service 3'’

Support Service is a service where you can create a support request by clicking on the Support Service button on your appliances and our expert customer representatives will contact you via the phone number you stated on the HomeWhiz application to provide you help with any kind of issue you are having.

Entering a phone number for Support Service:

After pushing and holding on the Support Service button to create a request, you need to have entered a phone number on the application so that your customer representative may reach you. You may enter or edit your phone number on the contact menu in HomeWhiz application.

Creating a request on Support Service:

To be able to use this service, your product needs to be added on HomeWhiz application and connected to your home network.

  1. Make sure your appliance is connected to the Internet and your phone number is registered on HomeWhiz application.
  2. Press and hold the Support Service key for 3 seconds.
  3. Support Service symbol will start blinking.
  4. Once your request successfully reaches customer services, the symbol will illuminate continuously.
  5. Customer representatives will contact you over the phone number you entered on HomeWhiz application.
  6. The symbol lights up with half brightness when the call ends.

During request creation, Support Service symbol will light up with half brightness if your request is not delivered to customer services. See: Troubleshooting

Support Service Request Cancellation:

Your request should be successfully delivered to customer services and the symbol is continuously illuminating, if you wish to cancel your request. To cancel;

  1. Press and hold Support service key for 3 seconds.
  2. Support Service symbol will start blinking.
  3. Once the request is successfully cancelled, the symbol will light up with half brightness.

Troubleshooting:

If the light of support service symbol is not fully lit, immediately lights up with half brightness or blinks constantly after you push on the support service button: