DISCLAIMER / WARNING

Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and in accordance with the following instructions. (See the “Self-Repair” section.)

Therefore, except for parts that are indicated as they can be repaired by the end users in the "Self-Repair" section, repairs should strictly be done by the authorized service station to avoid any safety issues and it is mandatory to keep Arçelik product warranty valid.

Self-Repair

Self-repair can be done by the end-user with regard to the following spare parts: door, door hinge and seals, other seals, door locking assembly and plastic peripherals such as detergent dispensers (an updated list is also available in https://www.arcelik.com.tr/destek as of 1st of March 2021).

Moreover, to ensure product safety and to prevent risk of serious injury, the mentioned self-repair shall be done following the instructions in the user manual for self-repair or which are available in https://www.arcelik.com.tr/destek. For your safety, unplug the product before attempting any self-repair.

The Arçelik shall not be held responsible for any safety problems that may arise due to repairs or repair attempts by end users that are not made in accordance with the instructions specified in the manuals or at https://www.arcelik.com.tr/destek and on the parts that are not included in the list of up-to-date parts accessed from https://www.arcelik.com.tr/destek. In such a case, the Arçelik product warranty will be void.

Therefore, it is highly recommended that end-users refrain from the attempt to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorised professional repairers or registered professional repairers. On the contrary, such attempts by end-users may cause safety issues and damage the product and subsequently cause fire, flood, electrocution and serious personal injury to occur.

By way of example, but not limited to, the following repairs must be addressed to authorised professional repairers or registered professional repairers: motor, pump assembly, main board, motor board, display board, heaters etc.

The manufacturer/seller cannot be held liable in any case where end-users do not comply with the above.