Troubleshooting

Do the following if you have a problem with controlling or connection. Observe whether the problem persists or not after the action you have performed.

  1. Check whether your smart device is connected to the relevant home network.
  2. Restart the product application.
  3. Turn Bluetooth or Wi-Fi off and on via the control panel, depending on the model of your product.
  4. If the connection cannot be established with the above processes, repeat the initial set-up settings on the washing machine.

If the problem persists, consult an Authorised Service Agent.