HomeWhiz Setup

A connection should be set between your product and the app in order for the app to function. Follow the steps below to establish this connection.

  1. If you are adding a device for the first time, touch “Appliances” tab on the HomeWhiz Application. Select “ADD APPLIANCE” (touch here for setting up a new appliance) button in the upper right corner. Perform the setup by following both the steps below and the steps in the HomeWhiz Application.
  2. To start the setup, make sure that your machine is turned off. Press and hold the On/Off button and the Remote Control Function button simultaneously for 3 seconds to switch your machine to HomeWhiz setup mode.
  3. During the HomeWhiz setup process, an animation will display on the screen, and the Wireless Connection icon will continue to blink until your machine successfully establishes an internet connection. Only the On/Off button will be active in this mode. Other buttons will be inactive.
  4. Follow the instructions on the display of HomeWhiz application.
  5. Wait until the installation is complete. When setup is complete, give your washing machine a name. Now, you can see the product you have added to the HomeWhiz Application.

NOTICE

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Your washing machine will automatically turn off if you cannot realize the setup successfully within 5 minutes. In this case, you have to start the setup process all over again. If the problem continues, please contact the Authorised Service.

You can use your washing machine with more than one smart device. To do this, download the HomeWhiz app on the other smart device as well. When you launch the app, you will need to log in with the account you previously created and paired with your washing machine. Otherwise, please read "Setting up a washing machine that is connected to someone else's account".

WARNING

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HomeWhiz Application may require you to type the product number shown on the product label. You can find the product label inside the product door. The product number will be shown on this label.