Troubleshooting

If the remedies given below do not work, please consult an authorized service/ dealer. Please bear in mind that malfunctions can also be caused by external devices such as video recorders or satellite receivers.

Note:

This is a Class A product. During operation the device can cause radio interference. In this case the user may have to remedy this. Please contact your specialist dealer.

Screen on No Signal message.

• Antenna cable not connected >>> Plug the antenna cable.

Screen on No Channel message.

• Channel scan not performed >>> Perform Channel Scan.

Poor picture contrast.

• Image settings are adjusted incorrectly >>> Adjust the brightness, contrast, colour and advanced image settings.
• Problem with the broadcast >> Test with a different channel.

Interference on the picture and/or sound.

• Interference caused by other devices near the TV set >>> Change the location of the appliance.

Shades, reflections and/or freezing on the image.

• Channel Tuning >>> Perform automatic or manual channel tuning.
• Antenna Setting >>> Have the antenna cable or system inspected.

No color.

• Color density at minimum >>> Increase color setting.
• TV standard setting (if setting option is available) >>> Select the correct color standard.
• Problem with the broadcast >> Test with another channel.

There is picture but no volume.

• Volume at minimum >>> Increase volume.
• Muted >>> Press the mute button or the Volume increase button.
• Problem with the broadcast >> Test with another channel.

Remote control does not operate.

• No optical connection >>> Point the remote control to the TV set.
• Remote control battery level low or batteries discharged >>> Check the batteries, replace them if required.
• Operating condition undefined>>> Switch off the TV by pressing the main power key (if any) or unplugging the mains plug, and leave it off for about 2 minutes.

Picture color is dark in PC mode.

• Image resolution and image frequency in the PC are incorrect >>> Change the setting on the PC (for example, picture resolution 1280 x 768, picture frequency 60Hz)

Warnings about the connection problems on the screen.

• Antenna cable not connected >>> Plug the antenna cable.
• No wireless network connection >>> Check the network connection settings.
• Modem may not have an internet connection or the connection may have a problem >>> Make sure that your modem is connected to the internet.

Videos in video applications are lagging during playback in wireless connection.

• Low Internet connection speed >>> Low Internet connection speed is a problem that is related with the speed of your subscription or a failure in the Internet infrastructure. Contact your Internet service provider.

Videos in video applications are lagging during playback in wired connection.

• Low Internet connection speed >>> Low Internet connection speed is a problem that is related with the speed of your subscription or a failure in the Internet infrastructure. Contact your Internet service provider.